Refund policy

We strive to deliver you the best in quality and value, if for any reason you are not satisfied with your order please contact us at hello@harvestfusion.co.nz.

• Due to the perishable nature, products can only be returned if they are still in their original condition and packaging. We are unable to offer refunds once they have been opened. Used products, or products damaged by the customer will not be eligible for refund.
  
• If you have received a product that is faulty/damaged or you have received the incorrect item, Harvest Fusion will cover the cost of return shipping.
• Please contact us within 30 days to commence a return process by emailing hello@harvestfusion.co.nz.
  
• To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages.
  
• Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.
  
• Unfortunately we are not able to exchange unopened products due to change of mind.